By DeVry University
May 26, 2020
7 min read
May 26, 2020
7 min read
In everyday life, you communicate with people. Communication helps us connect with others, obtain and share information, work out conflicts and build relationships. It is one of many soft skills—interpersonal or "people" skills—that can help make you an asset to organizations, teams and even your family.
When it comes to the workplace, however, the importance of communication skills can be even more prevalent. Consider the potential impact on your career if the tone in your email was misconstrued. Or the possible conflict that may ensue if you misspeak while trying to resolve a disagreement with a coworker. Communication acumen is instrumental in every industry and role, regardless of level.
From interacting with the public in a client-facing position to discussing company business at the corporate level, communication skills are applicable everywhere. Your ability to communicate will help you lead teams, make contacts, resolve conflicts among team members and ensure positive employee relations. Whether you’re entry-level or running a company, communication impacts your success.
Plus, these skills are just as applicable in the online work environment. Remote work is often a standard in the modern world, making it even more challenging to convey tone and intent through digital communication.
If you’re looking for advice on how to improve your communication skills, it may be easier than you think. We've gathered a 5 tips to help you hone your abilities and become a more effective communicator in your education, work and daily life.
By implementing these active listening strategies while talking with others, you are showing that you care about the conversation and the other person. These steps also require you to be fully attentive to the other person, instead of allowing distractions to interfere. Focusing on the other person's communication also keeps you from being too hasty about your feedback.
Processing time is helpful, no matter which side of the conversation you're on. Speaking out of turn can disrupt communication and cause others to feel as if they are not heard, but active listening allows for a natural flow of conversation and effective communication.
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